The easiest ways to order repeat prescriptions are:

• using your NHS account (through the NHS website or in the NHS App)
• using the GP online system: Accurx Patient Triage or Patient Access
• prescriptionsdrnichols@nhs.net (Please make sure to include your full name, date of birth, telephone number and list of medication you are requesting).

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• fill out a repeat prescriptions request form
• bring the paper form to the surgery, Monday to Friday from 8am to 6:30pm

We do not take repeat prescription requests over the phone.

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

Extensive exemption and remission arrangements protect those who are likely to have difficulties paying for NHS prescriptions, dental, optical and hospital travel costs.

NHS Charges

The NHS prescription charge is a flat-rate amount which successive governments have thought it to be reasonable to charge those who can afford to pay for their medication. These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per-item): £9.65
• 3-month pre-payment certificate: £31.25
• 12-month pre-payment certificate: £111.60

Prescription pre-payment plans offer real savings for people who need extensive medication. For further information on who can get free prescriptions and fees please visit the NHS website

*Prices correct as of 1 April 2023. Subsequent changes to prescription charges may be indicated here; NHS prescription charges - NHS (www.nhs.uk)

Electronic Prescription Service is an NHS service where the surgery can send your prescriptions automatically to a pharmacy of your choice to get your medicines or appliances from. Bexley was one of the first areas in the country to start using this service in early 2012.

What does this mean for you?

• Instead of visiting your GP practice to collect a paper prescription, your GP will send it directly to a pharmacy of your choice, with no chance of it getting lost
• You may not have to wait as long for your prescription items, as there will be time to get your prescription items ready before you arrive
• If any of the medicines on your prescription are out of stock, they can be ordered before you come to collect

How do I choose A pharmacy to collect my medicines from?

Please speak to your chosen pharmacy to sign up for this service, or complete an EPS Nomination form (also available from reception) and return to the surgery.Details of locl pharmacies can be found on Find a pharmacy - NHS (www.nhs.uk)

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• fill in our medication query form.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Find out more about prescription charges (nhs.uk).

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.