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Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Fiona Bedus
Fiona

Administration

The administration team deal with have a vast number of job roles which mainly go on behind the scenes.  These include patient registrations, record keeping and maintaining, document scanning, referral processing and many many more.
Jo
Louise
Michelle
Sue A
Laura
James
Deborah
Jess
Indira

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits.
Sue B
Deborah
Vanessa
Faye
Carmel
Victoria
Shardha
Jade

Secretaries

The secretaries type all of the referrals ready for processing, reports and other letters that have been dictated by the clinicians.
Louise
Brenda
 
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